Refund policy

We want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a hassle-free return and refund policy.

Returns

You may return items within 30 days of receiving your order. To be eligible for a return, items must be unused, in their original packaging, and in the same condition as received. To initiate a return, please contact us at kaylinstone21@gmail.com with your order details.

Refunds

Once we receive and inspect your returned item, we will process your refund. Approved refunds will be issued to the original payment method within 5-10 business days. Shipping costs are non-refundable.

Exchanges

If you received a defective or damaged item, we will replace it at no additional cost. Please contact us within 7 days of receiving your order with photos of the issue.

Non-Returnable Items

Certain items, such as personalized products and clearance items, are not eligible for return.

For any questions, feel free to reach out to us at kaylinstone21@gmail.com. We’re here to help!